Refund policy

All return boots must be sent back within 90 days of receiving them in order to be eligible for a refund.

If your boots don’t fit or your boots fall under our Limited Warranty, you may return your order to receive a refund equal to the amount paid for the product(s) being returned. White’s Boots does not refund shipping costs. Learn more about our warranty process here.

Sizing returns must be in original condition (new and unused) in order to be eligible for a refund.

Please contact our Customer Service team by email at service@whitesboots.com or call 800-541-3786 to request a RMA#. Complete our Returns Form and place it inside the package before shipping.